We get a lot of questions about products, routines, orders, and the classic “okay but what do I actually need for my hair?”
The Fastest (and Best) Option
If you want help now, email [email protected]
Our team is incredibly knowledgeable about products, routines, and real-life hair issues—and this is hands-down the quickest way to get a clear, accurate answer.
DMing Nicole on Instagram
You’re always welcome to follow Nicole on Instagram and send her a DM, but this isn’t the fastest route. She gets a huge volume of messages and may not be able to respond for up to 7 days (or longer).
If it’s time-sensitive, skip the DM and email the team instead.
Start With Your Hair Concern
If you’re not even sure what to ask yet, start by browsing our hair concern categories from the main menu.
Use the Main Menu and navigate to your hair concern.
Help Yourself!
Chances are, your question has already been answered—often with visuals and videos!
- Search our blog for routines, product guides & more.
- Watch our YouTube channel for tutorials and deeper breakdowns.
- Follow Nicole on TikTok and Instagram for quick tips and daily product talks.
Still Not Sure?
Email us. Truly.
Smart answers. No guessing. No waiting around.
